- Shipping & Delivery
- We ship to all international locations. Orders are shipped from our fulfillment center within 1 to 2 business days from the date payment for your order is received and cleared (complete verification). If you are shipping to an unconfirmed address, your order might be delayed until we could verify the order with you.
1. Free Ship via China Post
2. Standard Shipping via EMS
3. Express shipping via DHL, Fedex or UPS(Please do leave a phone number if chose express shipping)
- To ensure that the most accurate pricing, taxes and delivery costs are displayed during checkout. We ship all international orders DDU (delivered duty unpaid), and we do not collect VAT (value added taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package. While Hi Basketball Shoes does not collect any tax for international orders, your order may be taxed by your country’s customs department. It is the responsibility of the customer to pay any additional taxes. For more information on Import Taxes/Duties, please contact your local Post Office.
- Privacy & Security
For Paypal payment, see condition below
- Returns & Replacements
- To qualify for a return, items must be received back to our Fulfillment Center within 30 days from the date your shipment was delivered for a refund.
Shoes: Must be unworn and returned with original shoebox in its original condition. Shoes returned with postage stickers and tape on the original shoebox are non-refundable and will receive no refund or store credit.
Apparel Items: Must be unworn and returned with original packaging intact, otherwise they are non-refundable and will receive no refund or store credit.
It is online shiop, so you can ship online and checkout easily.
- All payment is done via paypal or credit card, which is safe and easy. If you want to use other payment ways, please feel free to contact us.